Services
E-3 Systems is here to help with your technology needs.
The original E-3 Systems service portfolio combined consulting,
technical support, hardware and software assistance, networking,
training, and specialized business technology solutions.
Consulting Services
E-3 can assist when an organization is planning a new project,
improving an existing system, or determining which technical solution
best fits its operational needs.
- Technology needs assessment
- Project and implementation planning
- System and product evaluation
- Modernization recommendations
Network Support
Network services include planning, implementation, troubleshooting,
and support for the systems that connect users, computers, servers,
applications, and remote locations.
- Network troubleshooting
- Switching and routing
- Wireless connectivity
- Server and resource access
Technical Support
Technicians systematically identify computer hardware, software, and
peripheral problems and work to restore normal operation.
- Computer troubleshooting
- Peripheral and printer support
- Operating-system assistance
- User and application issues
Hardware Support
E-3 assists with hardware selection, installation, troubleshooting,
repair planning, upgrades, peripherals, and replacement decisions.
Software Support
Software support includes installation, configuration, upgrades,
problem diagnosis, and assistance with business and productivity
applications.
Phone Support
Some issues can be diagnosed or resolved remotely or by telephone,
reducing unnecessary travel and restoring service more quickly.
Training Services
E-3 can provide user instruction and transition assistance when new
software, systems, or operational processes are introduced.
Customized Support Plans
Support arrangements can be tailored when a standard service plan does
not match the number of systems, activity level, response requirements,
or operational needs of the customer.
Not sure which service is appropriate?
Start with a conversation about the current environment, the problem
being experienced, and the outcome your organization needs.